It is no secret that technology has been rapidly changing how businesses operate over the past few years. That is especially true for delivery fleets, which can now use technology to work more efficiently. Data from Statista shows that as early as 2019, 60% of vehicles worldwide were already connected to the Internet of Things (IoT). This is projected to increase to 85% by 2023.
While some business owners may be hesitant to adopt these new technologies, there are many benefits to doing so that can help your delivery fleet succeed. Here are some of them.
Manage Routes Efficiently
One of the most important aspects of running a delivery fleet is ensuring that your drivers take the most efficient routes possible. This saves you time and money on fuel and helps ensure that your drivers are not getting lost or stuck in traffic.
Route management technology can help you manage your routes more efficiently by providing real-time data on traffic conditions and construction. That information can be used to plan alternative ways for your drivers to avoid any delays.
Also, a route management app can quickly provide the best and shortest route for drivers who need to do several drop-offs in a day. That is a great way to save time and fuel costs.
Track Drivers and Vehicles
Another critical aspect of running a delivery fleet is tracking your drivers and vehicles. This is important for both safety and security reasons.
Technology can help you track your drivers and vehicles by providing GPS data. This data can be used to see where your drivers are at all times and see how fast they are driving. That information can be used to improve the safety of your delivery fleet.
Communicate with Your Drivers Easily
Another benefit of using technology for your delivery fleet is that it can help you communicate with your drivers more easily. That is important for giving them updates on their routes and getting any vital information from them.
There are many ways to communicate with your drivers using technology. You can use a chat app to send them messages or use a voice call app to talk to them directly.
You can also use a video call app to see them and show items they may need to deliver. No matter what method you use, communicating with your drivers using technology is a much more efficient way to manage your delivery fleet.
Automate Parts Inventory Tracking and Replenishment
Using an automated automotive inventory management system, you can keep track of the parts you have in stock and when they need to be replenished. That can help ensure that your delivery fleet always has the parts it needs to operate, saving you time and money.
By automating parts usage monitoring, you can ensure that the necessary parts are acquired just in time. That prevents overstocking that will tie up precious financial resources that could otherwise be used more profitably in other ways.
This software also enables you to automate parts ordering, approvals, and purchases even across multiple suppliers. That ensures orders are aligned with actual needs, helps prevent mix-ups, and fast-tracks the ordering process.
Receive Automated Maintenance Reports
An automated maintenance reporting system can help you keep track of the maintenance needs of your delivery fleet. This information can be used to plan when and how you will maintain your vehicles.
This type of system can also help you keep track of the maintenance history of your vehicles. This information can improve the maintenance plan for your delivery fleet. By using an automated maintenance reporting system, you can save time and money on the maintenance of your delivery fleet.
Improve Customer Service
Another benefit of using technology for your delivery fleet is that it can improve the level of customer service you provide. Customers now expect to be able to track their orders in real-time and receive updates when their shipment has been delivered.
Research in 2022 shows that 59.3% of consumers stated that real-time order tracking positively influences their brand loyalty. By investing in technology, you can provide your customers with this information so that they are always kept up-to-date on the status of their orders.
For example, some delivery fleets are now using apps that allow customers to know exactly when their order will arrive. That can help to improve their satisfaction levels.
In addition, technology can also be used to automate customer service tasks such as handling customer inquiries and requests. This can free up your customer service representatives to provide a higher level of service.
Technology Can Drive Revenue For Your Delivery Fleet
Technology can help your delivery fleet operate more efficiently and effectively in many ways, from managing routes efficiently to improving customer service. By using some tips above, you can use technology to drive revenue for your delivery fleet. By doing so, you will be able to improve your bottom line and the level of service that you provide to your customers.
